If your TikTok following page is not working properly, there could be a few reasons for this. The following page is where you can see all the accounts you currently follow on TikTok. Not being able to access this page or see your full following list can be frustrating.
Refresh the App
The first thing to try is refreshing the TikTok app by closing it completely and reopening it. TikTok can sometimes have temporary glitches that are fixed by a simple app refresh. Close the app either by swiping it away if you’re on iOS or opening your phone’s app manager and swiping to close TikTok if you’re on Android. Then reopen TikTok and try loading your following page again.
Check Your Internet Connection
Make sure your internet connection is stable when trying to access your following page. Being on a spotty wifi network or having a poor cellular data connection can cause TikTok loading issues. Disconnect from wifi and try loading the page using only your phone’s cellular data. Or connect to a different, more reliable wifi network if possible. A strong internet connection is key for all parts of TikTok to load properly.
Update the App
An outdated version of the TikTok app could also be the culprit. Make sure you’re running the latest version of TikTok by checking for updates in your device’s app store. On iOS, go to the App Store > tap your profile icon > scroll down to see available updates. On Android, open the Play Store > tap the hamburger menu > select My Apps & Games > check for TikTok under Updates. Keeping TikTok updated ensures compatibility with the latest features.
Reinstall the App
If refreshing and updating TikTok doesn’t work, try uninstalling and reinstalling the app next. Delete TikTok from your device completely by holding the app icon until it starts jiggling (iOS) or tapping and holding the icon to get the uninstall prompt (Android). Then go back to the app store and redownload TikTok. When you open the freshly installed app, check if your following page loads properly now.
Log Out and Back In
Logging out of your TikTok account and then logging back in is another troubleshooting step to try. From your profile, tap the three-dot Menu > Settings and privacy > Log out. Close the app completely again after logging out. When you reopen TikTok and log back into your account, see if your following page loads correctly. This resets your account which could fix following page issues.
Clear Cache and Data
An accumulation of cached data and files in TikTok can also sometimes disrupt the app’s performance. To clear the TikTok cache and data, go to your device Settings > Apps > TikTok > Storage > Clear Cache and Clear Data. Wiping the cache and data gives the app a clean slate to work with which may resolve following page loading problems after restarting TikTok.
Check Account Privacy Settings
TikTok has privacy settings that allow users to control who can see certain account information. It’s possible your following list visibility is restricted in your account privacy settings. To check, go to TikTok Settings > Privacy and safety > Who can view your following list. Make sure this is set to “Everyone” if you want all users to be able to see who you follow when visiting your profile.
Allow TikTok Access to Contacts
TikTok requires access to your device’s contacts in order to connect you with other users and to show your following list properly. Make sure TikTok is allowed access to contacts by going to your device Settings > TikTok > Permissions > toggle on Contacts. Granting this essential permission can fix problems loading your TikTok following.
Check Following Count
Even if your following list looks empty, check the following count displayed on your profile to see if TikTok is actually registering that you follow accounts. A correct following number means your follows are being tracked even if the data isn’t loading. Contact TikTok support in this case for troubleshooting.
Turn Off Limit Adult Content Setting
TikTok has a Limit Adult Content setting that restricts potentially mature content in the app for younger users. But this can also block some accounts from appearing in your following list. Try turning off Limit Adult Content in TikTok Settings > Digital wellbeing to see if that makes restricted accounts show up in your following again.
Contact TikTok Support
If you’ve tried all the basic troubleshooting steps and your TikTok following page still doesn’t work, you’ll need to report the problem directly to TikTok. In the app, go to Me > Settings and privacy > Report a problem. Select the issue type as “Account and profile” and detail the problem you’re experiencing with your following page. The TikTok support team can then investigate and resolve the issue.
Wait for the Issue to Resolve
In some cases, TikTok following errors are actually on TikTok’s end and can’t be fixed through user troubleshooting. Server errors and app bugs are common causes of temporary account issues like this. The problem will usually be resolved within a few hours or days in this scenario. Have patience and keep checking back on your following list while TikTok engineers work to correct the problem.
Follow Accounts Again
As a last resort, you may need to refollow all the accounts you want to see in your list if the follows have become corrupted. This is a tedious process but redoing your follows essentially resets your following page. Choose the profiles that you really want to continue following and make sure you can see them in your list once you refollow.
Prevent Future Following Page Problems
Once you get your TikTok following page working again, you can take steps to avoid repeating issues in the future:
- Don’t follow and unfollow too rapidly, as this can confuse the app
- Watch for notifications about app bugs and resolve them quickly
- Don’t click on sketchy third-party links promising more followers
- Log out of TikTok before changing devices
- Keep your app, iOS/Android, and phone up to date
TikTok following issues can be annoying to deal with, but are usually resolvable. Be persistent in troubleshooting the problem using TikTok’s tools and support resources. With some time and effort, you should be able to get your treasured following page back so you can stay connected to your favorite accounts.
