TikTok is a popular social media app that allows users to create and share short videos. The app has over 1 billion monthly active users worldwide. Users on TikTok can follow other accounts, like and comment on videos, send direct messages, and more.
Like other social media platforms, TikTok will send various email notifications to users. These can include emails related to account verification, newsletters, notifications about likes/comments, password resets, copyright claims, and other administrative matters.
Receiving emails from TikTok is common for active users on the platform. The types of emails sent depend on your notification settings and activity within the app. In this article, we’ll provide an overview of the main reasons you may be receiving emails from TikTok.
Account Verification Emails
TikTok will send account verification emails when you initially sign up for an account on the app. These emails are to confirm your ownership of the email address you used to register your account.
When you input your email during sign up, TikTok will send a 6-digit verification code to your email. You need to input this code back into the TikTok app within a certain time limit to verify your email address and complete your account registration [1].
Verification emails are an important part of securing your new TikTok account. They ensure your email address is valid and prevent others from potentially registering accounts using your email. If you do not verify your email, your new TikTok account will not be fully functional.
Newsletter Signup Confirmations
When you sign up for one of TikTok’s newsletters, such as the TikTok Creators newsletter, you will receive a confirmation email to verify your signup. TikTok sends these emails so that you can confirm your interest in receiving their newsletter and opt into email communications.
According to their Newsroom announcement, the TikTok Creators newsletter provides creators with tips, product updates, and inspiration. After signing up at newsletter-signup, TikTok will send an initial email for you to confirm your subscription.
These confirmation emails are important to verify your signup, as well as to prevent others from signing you up for newsletter spam without your consent. The confirmation helps ensure you genuinely want to receive content updates from TikTok via email going forward.
Notifications about Likes and Comments
One of the most common types of emails and notifications you may receive from TikTok are related to likes and comments on your videos. When someone likes or comments on one of your videos, TikTok will send you a push notification to your mobile device as well as an email alerting you about the activity.
TikTok allows you to control your notifications settings to customize which types of notifications you receive. To manage your notifications settings in the TikTok app, go to your profile and tap the three dot menu in the upper right. Then select “Settings & privacy” then “Push notifications.”
From there, you can toggle notifications on or off for likes, comments, followers, and more. Unchecking “New likes” and “New comments” will stop notifications about likes and comments on your videos from being sent to your device and email.
You can also limit notifications to only people you follow. This means you would only get notified about likes and comments from accounts you actively follow, filtering out engagement from random accounts.
If you want to keep receiving comment notifications but not likes, simply uncheck the “New likes” option while leaving “New comments” enabled. This allows you to stay up to date on video feedback without getting bombarded by like notifications.[1]
Direct Messages
You may receive emails from TikTok when someone sends you a direct message on the platform. Direct messaging allows users to communicate privately with each other on TikTok by exchanging messages and videos directly within the app (TikTok Help Center).
By default, TikTok sends you an email notification every time you receive a new direct message. This helps ensure you don’t miss important messages if you aren’t actively using the TikTok app. The email contains the message content and a link to view the message in the TikTok app.
You can control whether you receive these email notifications in your TikTok account settings. Turn off “Email me when I get a new direct message” to stop receiving the emails. However, this means you’ll need to check the TikTok app itself regularly to see new messages.
Reset Password Emails
If you forget your password, you can request an email from TikTok to reset it. On the login screen, tap “Forgot password?” and enter the email or username for your account. TikTok will send a reset code to your email. Open the email from TikTok and click the reset link or enter the 6-digit reset code on the app login screen (source).
The reset password email from TikTok will come from the address [email protected]. It will contain a link to reset your password or a 6-digit code. This allows you to securely change your password without access to your current one. These emails are essential for regaining access to your account if you forget your login credentials.
Suspicious Login Notifications
TikTok may send you emails notifying you of suspicious login attempts to your account. These are triggered when someone tries to log in from a new device or location that TikTok does not recognize. The email will specify details like the date, time and location of the login attempt.
For example, you may receive an email saying “Your account logged in from a new device” or “Someone just tried to log in to your account”. These are meant to alert you of potential unauthorized access to your account.
If you receive such an email but did not attempt to login yourself, your account may have been compromised. TikTok recommends taking steps to secure your account immediately, such as changing your password. You can also check recent logins under account settings to see if any look suspicious.
However, sometimes these emails are falsely triggered, so if you do recognize the login attempt, you can just ignore the email. TikTok sends these out of an abundance of caution to protect user accounts.
Copyright Notifications
If your TikTok account is accused of posting copyright-infringing content, you may receive an email notification about a copyright claim. TikTok has a strict policy against infringing on copyright and will remove videos reported for unauthorized use of copyrighted material [1].
The most common copyright violation emails from TikTok notify you that your video contains music, visual content, or other material owned by someone else. The email will identify the content in question and provide details about the copyright claim. It will instruct you to remove the infringing content immediately to avoid further consequences like account suspension or termination [2].
If you believe the copyright claim was made in error, you can contest it through the dispute process outlined in the notification email. However, you should only dispute claims if you have explicit permission to use the content or believe it constitutes fair use under copyright law [3]. Otherwise, promptly removing the identified content is recommended.
Other Administrative Emails
In addition to the types of emails mentioned above, you may also receive administrative emails from TikTok regarding billing, data requests, legal inquiries, and other issues.
For example, if you purchase TikTok Coins or subscribe to TikTok Premium, you’ll receive receipts and billing statements to the email associated with your account. TikTok may also send emails confirming data deletion requests or responses to legal inquiries per their privacy policy.
Other administrative emails you may receive include copyright notices if your content is removed for infringement, communications about platform policy violations if your account faces suspension, and warnings about potential account hacks or unauthorized logins.
Generally, any email from an @tiktok.com address that is not a notification, newsletter, or message as described above could be considered an administrative email. If the content of the email is unclear, you can always contact TikTok’s support team for clarification.
How to Control Email Notifications
You can manage your email notifications and preferences directly from your TikTok account settings or by using the unsubscribe link at the bottom of TikTok emails.
To adjust your notification settings on the TikTok app:
- Open the TikTok app and tap on your profile icon in the bottom right.
- Tap on the menu icon in the top right and select “Settings and privacy”.
- Under “Account”, tap on “Notifications”.
- Toggle notification settings on or off for comments, followers, likes, direct messages and more.
To unsubscribe from TikTok emails:
- Open the email from TikTok.
- Scroll to the bottom and locate the “Unsubscribe” link.
- Click on the unsubscribe link to stop receiving that type of email.
You can also log into your account settings on the TikTok website to customize your email preferences and notifications.
