Forgetting your email for your TikTok account can be a frustrating experience. Your email is the key to accessing your account and all of the content you’ve created on TikTok. With over 1.5 billion monthly active users, TikTok has become one of the largest social media platforms in the world. Losing access to your account means losing connections with friends and followers and no longer having access to videos you’ve posted. Fortunately, there are several steps you can take to try to recover access to your account by resetting your password or attempting account recovery. This guide will outline the various methods available and provide instructions to help you get back into your TikTok account, even if you’ve forgotten the email.
Confirm You’ve Forgotten Your Email
Before taking steps to recover your forgotten TikTok email, double check that you have absolutely no recollection of what it could be. Try logging into your most commonly used email addresses like your Gmail, Outlook, Yahoo, etc. and search for any emails from TikTok or containing your username. You may find a verification code email that jogs your memory. If you have an old phone, you can check in your email apps on there as well. If you’ve tried all your usual emails and still can’t find any trace of the TikTok email, it’s likely you have forgotten it.
Try Logging In
The first thing to try when you’ve forgotten your TikTok email is to attempt logging in with your username and password. Go to https://www.tiktok.com/login and enter your username and password as usual. If you don’t remember your password, you can select “Forgot password?” to reset it.
When it comes to entering your email, try typing in any emails you may have used to create your account. Go through different combinations of your name, nicknames, initials, etc. along with the domain names of any emails you use. For example, if your name is Lucy Smith, try [email protected], [email protected], [email protected], and so on. Run through all possibilities to jog your memory. With some perseverance, you may luck out and land on the right email.
Check Your Profile
One method to find your email is to check your public TikTok profile. Any email address associated with your account may be visible here. To view your profile, open the TikTok app and tap on your profile icon in the bottom right. This will bring you to your profile page. Look for an “email” button near your username and bio. If an email address pops up, you’ve found your account’s email. However, this only works if you had previously added an email that’s publicly visible on your profile. Many users choose to keep their emails private. If no email shows up here, you’ll have to try other methods.
Contact TikTok Support
If you have tried the steps above and still can’t access your account, you may need to directly contact TikTok for further help.
You can reach out to TikTok support in a few ways:
- Email: Send an email to [email protected] explaining your issue and requesting account recovery assistance. Be sure to include as many details as possible like your username, email, phone number, etc.
- In-app support: Open the TikTok app and go to your profile page. Tap the 3-line menu icon in the top right and choose “Report a problem.” Follow the prompts to explain your issue and submit a request for help.
- Live chat: Visit the TikTok support page and look for the option to start a live chat with a TikTok agent. Explain that you’ve forgotten your email and need help recovering your account.
TikTok’s customer support team should be able to further troubleshoot and hopefully recover access to your account. Be patient as it may take some time to hear back and resolve the issue. Providing as many details as possible will help verify that you are the account owner.
Check Third-Party Sites
If you used a third-party password manager or account to sign up for TikTok, you may be able to find your login email through those services. According to recent surveys, about one in three Americans now use dedicated password managers to store login credentials for various accounts. Some of the most popular options include:
- 1Password
- LastPass
- Dashlane
- Keeper
You can check these password manager apps or browser extensions to see if your TikTok login details are stored there. If so, you’ll be able to recover the email address. Other sites like Facebook also let you log in to external apps using your Facebook account. So if you connected your Facebook profile to sign up for TikTok, you may be able to find your TikTok login email through Facebook’s security settings.
The key is to retrace your steps and think about any external services you may have used when creating your TikTok account. Check password managers, social accounts, or even your email archives for clues. With billions of users, the chances are decent your login details are stored somewhere.
Try Account Recovery
If you have forgotten both your TikTok email and password, your best option is likely trying TikTok’s account recovery process. TikTok allows you to submit details to verify your identity and recover access to your account.
To start the account recovery process, go to the TikTok login page and tap “Forgot password?”. You will then be prompted to enter your phone number or email associated with your account. If you don’t remember either, you can select “I cannot access this phone number/email” to continue.
Next, TikTok will ask you questions to verify your identity, such as when you created your account and what devices you’ve used it on. Answer these questions as accurately as possible. TikTok may also prompt you to send a photo of yourself to match against your profile photo.
If TikTok is able to confirm your identity, you will be able to reset your password and regain access to your account. The whole process may take a few hours or up to a day. Be patient and provide as much accurate information as you can.
Account recovery has a good success rate, according to users sharing their experiences online. However, it doesn’t always work, especially if you cannot provide enough details to prove you are the account owner.
TikTok does warn that you may permanently lose access if you submit too many failed recovery attempts. Therefore, take your time and enter information carefully to boost your chances of recovering your forgotten TikTok account.
Reset Your Password
If you don’t remember the email address associated with your TikTok account, resetting your password can be a good way to uncover it. When you initiate a password reset on the TikTok login page, you’ll be prompted to enter any email address you think might be associated with your account.
TikTok will then send a password reset email to that address if it matches an account. This can reveal the email on file even if you couldn’t remember it offhand. According to a 2019 study, 78% of people have had to reset a forgotten password in the past 90 days, so you’re not alone.
The downside is that resetting your password repeatedly with different email addresses could trigger security alerts with TikTok. So attempt this method in moderation if you’re still unsure of the exact email on file. With some trial and error though, the password reset email should reveal the address associated with your lost TikTok account.
Connect via Facebook
If you originally signed up for your TikTok account using Facebook, you may be able to recover your email address by connecting your accounts. According to a 2023 report by Forbes, over 90% of social media users have accounts on multiple platforms. As many users sign up for new accounts using existing login credentials, linking your Facebook account could reveal your forgotten TikTok email address.
To connect your accounts, open the TikTok app and go to your profile page. Tap the three-dot menu icon in the top right corner and select “Link Accounts.” Choose Facebook from the list of options. You will be prompted to log in to your Facebook account and grant TikTok permission to access your profile info and email address. Once linked, your Facebook email should automatically populate in your TikTok account settings.
If you no longer have access to the Facebook account associated with your TikTok, you can try signing up for TikTok again using a new Facebook account. But connect the new account to your phone number or username to see if TikTok recognizes your prior account details and fills in your forgotten email address. According to Pew Research, roughly 75% of online adults use more than one social media platform, so many users can leverage their accounts on alternate sites to recover access to a forgotten profile.
Sign Up Again
As a last resort, you can try creating a new TikTok account using an email address you know and have access to. When going through the sign-up process, TikTok will notify you if the email is already associated with an existing account.
To create a new account:
- Open the TikTok app on your mobile device or go to TikTok.com.
- Tap “Sign Up” to begin creating a new account.
- Enter your name, birthdate, and a known, working email address you have access to.
- TikTok will send a verification code to your email. Enter it to verify the address.
- If you receive the verification code, the email is not associated with another TikTok account. Proceed to create a password and complete signup.
- However, if TikTok notifies you that the email is already in use, it means it belongs to your lost account. In this case, you will need to continue trying other recovery options.
The benefit of attempting to sign up again is you’ll receive definitive notification if the forgotten email is tied to an existing account. This can help narrow down which email may be associated with your lost TikTok account if you’re unsure or have several options.
