How can I reset my TikTok password without email or phone number?

Being locked out of your TikTok account can be incredibly frustrating. It leaves you unable to access your account, view your videos, or engage with your followers. There are various reasons why TikTok may lock an account, such as suspicious activity or violating community guidelines. But regardless of the cause, the end result leaves you unable to log in to your account with your normal username and password.

The good news is there are ways to recover access to your TikTok account even if you don’t have access to the email or phone number on file. In this guide, we’ll explore the top methods for resetting your TikTok password without the email or phone number, from contacting TikTok support to trying an account recovery form. With some persistence and the right approach, you can regain access to your important TikTok account.

Verify Account Ownership

The first step is to prove you are the legitimate owner of the TikTok account in question. TikTok support will need proof of ownership before they can assist you with resetting your password. There are a few ways you can verify account ownership:

• Provide an older/previous password for the account – This proves you previously had access and set a password. TikTok may have record of older passwords.
• Give the original email address or phone number used to create the account – Even if you no longer have access, providing these details can help verify ownership.
• Upload a photo ID – TikTok may request a photo ID like a driver’s license to match your account details.
• Describe unique account details – Details like the handle, associated usernames, profile photo, bio, posts, followers and who you follow can help prove the account is yours.

According to TikTok’s support site, “Your account must have 2-step verification with a verified email” to get verified status (source). So having access to the original email used to create the account is key.

Contact TikTok Support

One option to reset your TikTok password without an email or phone number is to contact TikTok’s support team directly. TikTok has an account recovery process that may allow you to regain access to your account.

To start the recovery process, go to the TikTok Forgot Password page and select “Need more help?” You’ll then need to enter your username and click Submit. On the next page, select “No longer have access” under the verification options.

TikTok will then ask you to provide details to verify account ownership, such as date the account was created, devices used, and location history. Provide as many accurate details as possible. TikTok notes that the more details you can provide, the more likely you are to regain access to your account.¹

After submitting the account recovery request form, you’ll need to wait for TikTok’s support team to manually review your request and hopefully restore access to your account. This process can take time, so be patient. With luck, TikTok support will be able to verify your account ownership without access to your original email or phone number.

Use a Backup Email or Phone Number

If you had previously added a backup email or phone number to your TikTok account, you may be able to use it to reset your password. TikTok allows you to add multiple emails and phone numbers to your account in the settings.

To add a new email or phone number to your TikTok account:

1. Open the TikTok app and go to your profile page.
2. Tap the menu icon in the top right corner and select “Settings”.
3. Under “Account”, tap “Email” or “Phone number”.
4. Enter your new email address or phone number and tap “Send code”.
5. Enter the verification code sent to your email or phone.

Once verified, the new contact information will be added to your account. You can now use it to reset your password if you get locked out of your account.

For more information, visit the TikTok Help Center.

Try Account Recovery Form

TikTok has an account recovery form that can be used to regain access to your account if you don’t have access to the registered email or phone number anymore. The form asks for your username, birthday, and some details about your account like when it was created or the device used. After submitting the form, TikTok will review the request and send you an email if they can verify you are the account owner.

To find the account recovery form, go to https://www.tiktok.com/login/email/forgot/ on a web browser. Fill in your username and birthday, then answer the additional account details to the best of your memory. Make sure to provide as much relevant information as possible to help verify your identity. It may take a few days for TikTok to get back to you after submitting the request.

While the recovery form is a good option if you can’t reset your password normally, there is no guarantee it will work. TikTok has to thoroughly verify your identity and ownership of the account. The more details you can provide, the better your chances. But if you created the account a long time ago and don’t remember key information, you may not be able to recover access.

Reset Through Facebook

If your TikTok account is connected to a Facebook account, you may be able to reset your TikTok password through Facebook. Here are the steps:

1. Go to Facebook.com and log into your Facebook account that is connected to your TikTok account.
2. Click on the down arrow at the top right and go to “Settings”.
3. In the left sidebar, click “Apps and Websites”.
4. Under “Logged in with Facebook,” look for TikTok and click “Manage”.
5. You should now see options to edit the TikTok connection. Click “Remove” to disconnect Facebook.
6. Once disconnected, log out of Facebook completely.
7. Go back to the TikTok app or website and try to log in again. You should be prompted to connect Facebook again or reset your password.
8. Choose to reset your TikTok password through the provided options.

Reconnecting your Facebook account to TikTok should allow you to reset your TikTok password and regain access to your account. Just be sure to use an updated password that you won’t forget.

Retrieve Data from TikTok

If you lose access to your TikTok account and have no other way to recover it, you can try requesting your account data from TikTok directly. TikTok allows users to download the data associated with their account, such as profile info, posts, messages, etc. According to TikTok’s support site, here are the steps to request your TikTok data:

1. Go to TikTok’s Privacy Policy page and select “Request your data”
2. Enter your phone/email, password, and captcha to submit the request
3. TikTok will send a confirmation code to verify account ownership
4. Once verified, TikTok prepares an archive of your account data
5. The data zip file will be emailed to you within 3-4 weeks

Once you receive the data zip file, you can search through it to find account details like your profile info, posts, contacts, etc. This data may contain clues, like an alternate email or phone number, that could help you recover access to the account.

Start a New Account

If you are unable to regain access to your original account, starting fresh with a new TikTok account is an option. You’ll lose your previous followers, likes, comments, and posts, but it allows you to begin rebuilding your presence on TikTok.

To create a new account, simply download the TikTok app and sign up with a different email or phone number than your previous account. You can use the same device. Just be sure to fully log out of your prior account first. When setting up the new account, do not violate TikTok’s Terms of Service by falsifying information.

Once your new account is created, you can start following accounts you like and posting new videos. Let your friends know you have a new account if you want them to follow you again. Use relevant hashtags and participate in trends to help build up your new follower base organically. You can reuse ideas from past videos that performed well, but avoid reposting the exact same content to stay compliant with TikTok’s rules.

While starting over takes effort, a new account gives you a fresh start to establish the presence you want on TikTok. Just be sure to enable backup options like connecting your email and phone number so you can recover the account if needed.

Avoid Getting Locked Out

The best way to avoid getting locked out of your TikTok account is to take steps to prevent losing access in the first place. Here are some tips:

Set up a backup email and phone number. Link an email address and phone number to your TikTok account in the account settings. This gives you alternate ways to reset your password if you get locked out (Source).

Enable two-factor authentication. Adding an extra layer of security to your account makes it harder for someone else to access your account and change the password (Source).

Don’t give out your login info. Never share your TikTok username or password with others, to avoid the risk of them changing the login credentials.

Use a strong password. Create a complex, unique password for your TikTok account. Weak passwords are easier for hackers to guess.

Log out of public computers. Always log out of your TikTok account if accessing it on a shared or public device.

Be wary of phishing scams. Don’t click suspicious links that could steal your login credentials.

Conclusion

Summary and final thoughts: Getting locked out of your TikTok account can be frustrating, but there are ways to recover access. Start by verifying account ownership through any linked accounts. If that fails, reach out to TikTok support directly with as much helpful information as possible. You can try entering your account recovery email or phone number if you have one set up. TikTok also provides an account recovery form that may help reinstate access after going through an approval process. As a last resort, you can attempt starting a new account, but be sure to avoid the pitfalls that got your original account locked out. With patience and persistence, you should be able to regain access to TikTok.